Last Updated: January 1, 2025

ProGreen Solar LLC (“ProGreen Solar,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at https://www.progreen-solar.com, use our services, or otherwise interact with us. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

Fill out a contact form or request a quote on our website
Use our solar savings calculator
Schedule a consultation or appointment
Enter into a service agreement or contract with us
Subscribe to our newsletter or marketing communications
Participate in surveys, promotions, or contests
Communicate with us via phone, email, or other channels

This information may include:

Contact Information: Name, email address, phone number, and mailing address
Property Information: Home address, roof type, roof age, shade conditions, and property characteristics
Energy Information: Current electricity usage, utility provider, and monthly energy costs
Financial Information: Payment details, credit information (for financing applications), and income data
Communication Records: Records of correspondence with our team

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

Device Information: IP address, browser type, operating system, device type, and screen resolution
Usage Data: Pages visited, time spent on pages, referring URLs, and navigation paths
Location Data: Approximate geographic location based on your IP address
Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To provide solar energy consultations, system design, installation, and maintenance services
Communication: To respond to your inquiries, send appointment reminders, provide project updates, and deliver customer service
Estimates and Proposals: To generate accurate solar savings estimates and system design proposals based on your property and energy data
Financing: To process financing applications and connect you with lending partners when requested
Marketing: To send promotional communications about our products, services, and special offers (with your consent)
Website Improvement: To analyze usage patterns, optimize our website, and improve the user experience
Legal Compliance: To comply with applicable laws, regulations, and legal processes
Security: To protect our website, services, and users from fraud, abuse, and unauthorized access

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We share information with trusted service providers who assist us in operating our business, including installation partners, financing companies, permit processing services, and marketing platforms. These providers are contractually obligated to protect your information.
Financing Partners: If you apply for solar financing, we share necessary information with our lending partners to process your application. This is done only with your explicit consent.
Utility Companies: We share required information with your utility provider to process interconnection agreements and net metering applications as part of your solar installation.
Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. Cookies are small data files stored on your device when you visit our website.

We use the following types of cookies:

Essential Cookies: Required for the website to function properly (e.g., session management, security).
Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.
Preference Cookies: Remember your settings and preferences for future visits.

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, though doing so may affect website functionality.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete personal information.
Deletion: Request deletion of your personal information, subject to legal retention requirements.
Opt-Out: Opt out of marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly.
Data Portability: Request a copy of your data in a commonly used, machine-readable format.
Restriction: Request that we limit the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the information provided in Section 7 below. We will respond to all legitimate requests within 30 days.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of sensitive data, secure server infrastructure, access controls, and regular security assessments. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: service@progreen-solar.com
Phone: (303) 484-1410
Mail: ProGreen Solar LLC, 1030 Boston Avenue, Longmont, CO 80501

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website and services after any modifications constitutes acceptance of the updated policy.

9. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.